Privacy Policy for Selling on Shopify

1. Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect the information received from Shopify in connection with our sales activities on the Shopify platform. We are committed to safeguarding the privacy of our customers and complying with applicable data protection laws.

2. Information We Collect

We receive various types of information from Shopify to facilitate our sales on their platform. This information may include but is not limited to:

• Customer order data, including shipping addresses and contact details.
• Transaction information, such as the products purchased and payment details.
• Customer reviews and feedback.
• Performance metrics related to our sales and customer interactions on Shopify.

3. How We Use Information

We use the information received from Shopify for the following purposes:

• Fulfilling customer orders and providing customer support.
• Processing payments and managing financial transactions.
• Communicating with customers about their orders, inquiries, and feedback.
• Monitoring and improving our performance on Shopify, including product listings, pricing, and customer service.
• Complying with legal and regulatory obligations.
• Preventing fraud and unauthorized access to our Shopify seller account.

4. Disclosure of Information

We may disclose information received from Shopfiy in the following circumstances:

• To Amazon as necessary to fulfill customer orders, resolve disputes, and ensure compliance with Amazon’s policies.
• To third-party service providers who assist us in processing payments, providing customer support, or optimizing our sales operations.
• To comply with legal obligations, such as responding to legal requests, court orders, or government inquiries.
• In connection with the sale or transfer of all or part of our business, including any merger, acquisition, or asset sale.
• To protect our rights, privacy, safety, or property, or that of our customers or others.

5. Data Security

We take reasonable measures to protect the information received from Shopify against unauthorized access, disclosure, alteration, or destruction. This includes using secure channels for data transmission and storage and restricting access to the information to authorized personnel only.

6. Your Rights

Customers whose information we have received from Shopify have certain rights concerning their data. These rights may include:

• The right to access their personal information.
• The right to rectify inaccuracies in their personal information.
• The right to erase their personal information (in certain circumstances).
• The right to restrict or object to the processing of their personal information.
• The right to data portability (in certain circumstances).

Customers can exercise these rights by contacting us using the contact information provided at the end of this Privacy Policy.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and notify customers of any material changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our use of information received from Shopify, please contact us at USAPrivacy@hitrontech.com or by post to:

Hitron Technologies Americas Inc.
9000 E Nichols Avenue
Ste 103
Centennial, CO 80112
United States

9. Consent

By using our services and conducting sales on Shopify, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.

Please read this Privacy Policy carefully and ensure you understand its terms. If you do not agree with our practices, you should not use our services for sales on Shopify.